Ratings & Reviews

Overall Rating

4(81 reviews)98.8% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Priscilla W. - |Recommended: YesMy apartment review is alri... — My apartment review is alright the good outweighs the bad. Problem-solving is done right and steadily is so. Effective communications are done right and steadily is so. My apartment review is alright.
Review From Modern Messagesubmitted by Kamila R. - |Recommended: YesI love the nice area. It’s ... — I love the nice area. It’s quiet, clean and feels safe. It feels like home right away. Usually it takes a while for me to be comfortable. I am just sitting back and enjoying the view.
response from property -Kamila, thank you for the heartwarming review. The level of comfort you have expressed made our day. We are thrilled to have you here. Thank you for selecting our community to call home.
Review From Modern Messagesubmitted by Audrey I. - |Recommended: YesI think the area looks grea... — I think the area looks great, I like the green. My experience has been less than good though. I have had trouble since renew took over, my rent added to other residents accounts for the first three or four months. Problems with the hot water temp fluctuating since I have been in the three bedroom. Mistakes made on the lease that has caused me to have thirty boxes in my living room that now has to be unpacked. My energy level is so low right now, I don't know how long it will take to get the area clean again 😕😵, other than that, I'm happy to have a roof
response from property -Audrey, we appreciate you taking the time to provide feedback about our community. We are sorry to hear that your move-in experience was anything less than seamless. Still, we are glad that you enjoy our lovely, well-maintained community. If we may help you in any way, please reach out to our office. Welcome!
Review From Modern Messagesubmitted by Janine V. - |Recommended: YesSo far so good. One down ab... — So far so good. One down about my apartment is there are ants that appear almost every day in the bathroom and around my cat food. Other than that, it's okay so far. 7 months in.
response from property -Janine, thank you for such a positive review. It makes us happy to know you are enjoying being a resident of our community. Please feel free to email us at renewmadison@trinity-pm.com if you would like to further discuss a resolution for the unwelcomed presence of ants you are experiencing. We will continue working toward exceeding your expectations in the future.
Review From Modern Messagesubmitted by Johnathon J. - |Recommended: YesSince moving in everything ... — Since moving in everything has been great. There have been small issues here and there. But this is a good place to live. The only downsides, are not having actual AC or Lights in any of the rooms lol, but the lights are a easy work around. All in all, things are great so far here
response from property -Johnathon, we are delighted to see your review. It is nice to hear you are enjoying your home in our community. If there is anything we may assist you with, please feel free to reach out to our team.
Review From Modern Messagesubmitted by Jaime W. - |Recommended: YesThe community is really bea... — The community is really beautiful and well kept I would love it if we could recycle. And also still waiting on a response for a request to fix something in the apt
response from property -Thank you, Jaime, for your review and complimentary rating. We are glad to hear that your community is beautiful and well kept. We will take your feedback about recycling to the team for internal discussion. If you are still waiting on a response to your maintenance request, please email us directly at renewmadison@trinity-pm.com. We are here to help.
Review From Modern Messagesubmitted by Priscilla W. - |Recommended: YesMy resident experience has ... — My resident experience has been a good work in good progress. There has been some improvements. The good outweighs the bad. It's alright.
response from property -Thank you, Priscilla, for your excellent rating and for acknowledging the enhancements we've made to the community. We truly listen to resident feedback and appreciate the vote of confidence!
Review From Modern Messagesubmitted by Fatima M. - |Recommended: YesThe community is very quite... — The community is very quite, and definitely very enjoyable to live in. Aside from some rowdy neighbors, most people are very friendly and welcoming. The property is very well taken care of by managers.
Review From Modern Messagesubmitted by Tyrone T. - |Recommended: YesNice area, great maintenanc... — Nice area, great maintenance Move in experience was smooth, easy to transport uhaul around the parking lot. Neighbors are friendly and hospitable.
response from property -Tyrone, we are thrilled to hear how positive your move-in experience was! Our incredible location, friendly neighbors, and team of professionals ensure your home is a great place to be. Enjoy your home!
Review From Modern Messagesubmitted by Amy B. - |Recommended: YesSo far so good We’ve only ... — So far so good We’ve only been here a few days, but we’ve met numerous other people, and have had wonderful conversations and smiles. It’s about as quiet as one can expect from an apartment complex, lol, and I love not worrying about certain things I’ve always had to worry about in the past. Some people say “it’s a ‘rough’ neighborhood...” I say “it’s only rough if you make it rough Embrace the differences, accept your neighbors, and SMILE If you expect problems, you’ll create ones that would’ve never been there to begin with ”
response from property -Amy, we can see from your comments that you've indeed found a home in our welcoming, well-maintained community. We want you to keep feeling comfortable here for a long time to come. Thank you for giving us five stars!
Review From Modern Messagesubmitted by Kyle A. - |Recommended: YesIt’s a beautiful small apar... — It’s a beautiful small apartment, I was told a few things about the apartment that weren’t true but we will work around it. Our dog is obsessed with being out on the balcony, and we’re getting very comfortable.
response from property -Kyle, thank you for making a home in our community. It's great to hear how much your dog enjoys the balcony. We're sorry if there was any miscommunication about your apartment home and would be happy to address any concerns you may have. Please feel free to reach out to us at renewmadison@trinity-pm.com.
Review From Modern Messagesubmitted by Johnathon J. - |Recommended: YesSo far everything at Renew ... — So far everything at Renew Madisom. Has been a good experience , especially when it came to getting maitinance issues fixed. And when it comes to office response times, the staff are quick and effecient.
response from property -Johnathon, we're delighted to hear that your experiences with our service have been positive overall. Everyone working here is committed to maintaining exceptional homes and amenities for our residents to enjoy, so if you have any questions or concerns in the future, feel free to shoot an email to renewmadison@trinity-pm.com.
Review From Modern Messagesubmitted by Anabel M. - |Recommended: YesI just love the neighborhoo... — I just love the neighborhood,so peaceful,has everything for family's,park for the kids,park for our precious dogs,grill,space in your backyard, laundry in unit. Just love it
response from property -Anabel, it's great to know that our community's atmosphere and amenities have exceeded all of your expectations! It's an absolute pleasure to provide you with a five-star living experience, so please feel free to email us at renewmadison@trinity-pm.com if you ever have any questions, comments, or concerns to share.
Review From Modern Messagesubmitted by Dillon W. - |Recommended: YesWe have loved living at Ren... — We have loved living at Renew Madison. The staff and maintenance have been very helpful when we need assistance and there are always improvement projects going on. It's good to see what management cares about keeping the facilities up to date.
response from property -Dillon, thank you for the incredible review! Our team strives to provide superior service, and your feedback validates our efforts. We're so glad you enjoy your home in our community.
Review From Modern Messagesubmitted by Karla M. - |Recommended: YesAlways attentive. Keeps the... — always attentive. Keeps the complex looking nice. I do feel that the clean up of each building should be daily. I've had mud on walls for over 2 weeks and no one has thought to clean it.
response from property -Karla, thank you for taking notice of the hard work our team puts into maintaining our community. We appreciate you letting us know there are some areas you would like to see more upkeep. When you have a moment to chat, please email renewmadison@trinity-pm.com so we may gather additional information.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew Madison", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew Madison", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose