Frequently Asked Questions
General
We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by.
Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!
Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 24 -48 hours. We’ll keep you in the loop throughout the process!
Yes, we offer lease terms ranging from 3 to 15 months. Please note that leases shorter than 12 months will incur a short-term premium added to the monthly rent.
You can pay your rent online using e-check, credit, or debit card, and you have the option to set up automatic payments each month. Additionally, rent can be paid in person at participating locations through our walk-in payment system.
Yes, all residents are required to have renter's insurance. If you prefer not to obtain third-party insurance, you can opt into our limited liability program.
Currently, all utilities are the resident's responsibility, so they’re not included in your rent.
Residents are responsible for setting up electricity by calling MG&E. All other utilities will be arranged by Conservice on your move-in date.
You can use Spectrum for your internet and cable services.
Amenities
Our community is unique for its abundant green space and community pond, creating a serene environment. We are pet-friendly and offer a dog park, grilling station, playground, and convenient onsite storage, making it an ideal place for residents.
Yes, surface parking is available for residents and guests, with permits and stickers required.
Yes, each apartment home includes an in-unit washer and dryer for your convenience.
Pet Policy
Our community is pet-friendly.
Location
Our community is highlighted by open green spaces throughout, providing residents with a refreshing and tranquil environment to enjoy nature and outdoor activities.
We are located in the Madison Metropolitan School District.
The nearest shopping centers—Gammon Retail Center, Highland Gates, and Odana Park—are all less than a mile away from the community.
Maintenance
Yes, we have on-site maintenance available, including after-hours services for emergencies.
You can submit service requests through your resident portal or by calling the office and pressing 2 after the prompt. For emergencies, please call the office and press 3 after the prompt.
Residents do not need to be home for maintenance work, provided they give our team permission to enter and there are no minors present.
Didn't find an answer?
Our team is always ready to answer your questions.