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Frequently Asked Questions

Frequently Asked Questions

General

We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by.

Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!

Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 24 -48 hours. We’ll keep you in the loop throughout the process!

Yes, we offer lease terms ranging from 3 to 15 months. Please note that leases shorter than 12 months will incur a short-term premium added to the monthly rent.

You can pay your rent online using e-check, credit, or debit card, and you have the option to set up automatic payments each month. Additionally, rent can be paid in person at participating locations through our walk-in payment system.

Flex allows you to schedule your monthly payment into two smaller payments, giving you greater financial flexibility. Full monthly rent payments are provided to the property by Flex on the 1st. Sign up is available directly in your RentCafe resident portal and is reviewed for approval by Flex. Flex charges a monthly membership fee based on the amount of the credit line that is approved. The monthly membership fee is up to $14.99. A bill payment fee of 1% of your total rent is also charged, additional card processing fees apply when using a credit card.
 

Yes, all residents are required to have renter's insurance. If you prefer not to obtain third-party insurance, you can opt into our limited liability program.

Currently, all utilities are the resident's responsibility, so they’re not included in your rent.

Residents are responsible for setting up electricity by calling MG&E. All other utilities will be arranged by Conservice on your move-in date.

You can use Spectrum for your internet and cable services.

Madison has many distinct neighborhoods to choose from and has something for everyone. Here are some of the best places to live when you're looking for a Madison apartment for rent:

  • Greentree / West Madison: Situated on Madison's peaceful west side along Schroeder Road, the Greentree neighborhood is a community-oriented, tree-lined area known for its mature landscaping, walkable streets, dog-friendly character, and convenient access to the Beltline Highway and Metro Transit bus lines. Residents enjoy proximity to Elver Park, West Towne Mall, Woodman's Food Market, and a short commute to Epic Systems, UW-Madison, and other major west side employers.
  • Hilldale / Near West: Located just west of the UW-Madison campus, the Near West and Hilldale area offers a well-connected, established neighborhood with walkable access to Hilldale Shopping Center, great dining and coffee shops, and direct Metro Transit service to campus and Downtown Madison. Residents enjoy the neighborhood's proximity to both campus energy and the quieter, residential character of the west side.
  • Westmorland: One of Madison's most popular west side neighborhoods for renters, Westmorland offers quiet, tree-lined streets, strong community programming, and a friendly suburban feel just a few miles from downtown. Residents enjoy easy access to Garner Park, local coffee shops and restaurants along Monroe Street, and a short commute to UW-Madison, UW Health, and the Beltline corridor.
  • Leopold / Southwest Madison: Situated near the Beltline Highway in southwest Madison, the Leopold neighborhood and surrounding communities offer renters newer apartment options, convenient highway access, and a practical location close to everyday shopping and services along Fish Hatchery Road and West Beltline. Residents appreciate the area's straightforward commutes to Epic Systems in nearby Verona, American Family Insurance, and other southwest corridor employers.

Madison offers an exceptional quality of life as Wisconsin's capital city, home to the University of Wisconsin and ranked among the best cities in the country for parks, biking, dining, and livability. Whether you're looking for a short commute to Epic Systems or UW-Madison, outdoor recreation on the city's lakes and trails, a vibrant food and arts scene, or a welcoming community to call home, here are some of the standout features that make Madison a great place to live:

  • Ideal Location: ReNew Madison sits at 6723 Schroeder Road in the Greentree neighborhood of Madison's West Side, with easy access to the Beltline Highway and Metro Transit bus lines that connect residents to Epic Systems, UW-Madison, American Family Insurance, and other major employers without a long commute. West Towne Mall, Woodman's Food Market, Pancake Cafe, and a wide range of everyday dining and shopping are all less than a mile away.
  • Outdoor Adventures: Madison's famous park system, 260 miles of bike trails, and four surrounding lakes give residents an extraordinary range of outdoor recreation just outside their door. Residents can walk, run, and bike along the adjacent Greentree Trail, explore Elver Park just blocks away, fish and kayak on Lake Mendota or Lake Monona, bike the Capital City Trail, and enjoy everything from disc golf and sledding to live summer concerts and splash pads throughout the city's 300+ parks.
  • Premium Living: Madison is consistently ranked among the best cities in the country for quality of life, and the west side delivers a particularly strong combination of peaceful neighborhoods, excellent schools in Madison Metropolitan School District, and quick access to the major employers and cultural destinations that make the city so appealing. Wisconsin's no state income tax on retirement income and relatively affordable cost of living compared to coastal metros add to Madison's enduring appeal.
  • Local Community: Madison has a warm, vibrant community identity anchored by the University of Wisconsin, a world-class farmers market on the Capitol Square, Badger athletics, and a rich food culture shaped by the city's UNESCO-recognized commitment to local and sustainable dining. From neighborhood block parties and the Dane County Farmers Market to live music on the Terrace and summer movies in the park, there is always something bringing residents together in the City of Four Lakes.

There are many fun activities to do in Madison! ReNew Madison's location on Madison's West Side puts residents close to Elver Park, the Greentree Trail, and some of the city's best shopping, dining, and recreational destinations. Major attractions and activities in the area include:

  • Elver Park
  • Greentree Trail
  • West Towne Mall and Hilldale Shopping Center
  • Dane County Farmers Market
  • University of Wisconsin-Madison campus and Memorial Union Terrace
  • Lake Mendota and Lake Monona
  • Odana Hills Golf Course
  • Dave and Buster's Madison

ReNew Madison is only minutes from Madison's top employers. The proximity to the Beltline Highway and Metro Transit gives residents easy access to healthcare technology, education, insurance, biotech, and government employers, like:

  • Epic Systems
  • University of Wisconsin-Madison
  • UW Health
  • American Family Insurance
  • Exact Sciences
  • State of Wisconsin
  • Madison Metropolitan School District
  • SSM Health Wisconsin
  • Sub-Zero Group
  • UW Health University Hospital

At ReNew Madison, you'll find a variety of amenities that make living in vibrant Madison even better, such as:

  • Dog Park and Adjacent Greentree Trail: Our on-site dog park gives your four-legged companions a safe space to run and socialize, while the Greentree Trail running right alongside the community offers a peaceful route for morning runs, evening walks, and bike rides. For a community that loves its pets and values the outdoors, it is hard to beat this combination.
  • Scenic Pond and Open Green Space: Our scenic pond and open green spaces give residents a beautiful outdoor setting for relaxing and enjoying everything Madison's mild seasons have to offer. Whether you are unwinding after work or taking in the scenery on a sunny Wisconsin afternoon, it is a serene backdrop that makes coming home feel restorative.
  • Fitness Center: Our fitness center with cardio and free weights keeps your routine on track without leaving the property. Whether you prefer an early morning workout or a late-evening session, the equipment is there when you need it.
  • Private Patio or Balcony, Large Closets, and Individual Climate Control: Each home includes a private patio or balcony, giving you an outdoor space that belongs entirely to you. Generous closets keep things organized, and individual climate control means you can set your own.

Amenities

Our community is unique for its abundant green space and community pond, creating a serene environment. We are pet-friendly and offer a dog park, grilling station, playground, and convenient onsite storage, making it an ideal place for residents.

Yes, surface parking is available for residents and guests, with permits and stickers required.

We offer a shared laundry facility in each building. 

Pet Policy

Location

Our community is highlighted by open green spaces throughout, providing residents with a refreshing and tranquil environment to enjoy nature and outdoor activities.

We are located in the Madison Metropolitan School District.

The nearest shopping centers—Gammon Retail Center, Highland Gates, and Odana Park—are all less than a mile away from the community.

Maintenance

Yes, we have on-site maintenance available, including after-hours services for emergencies.

You can submit service requests through your resident portal or by calling the office and pressing 2 after the prompt. For emergencies, please call the office and press 3 after the prompt.

Residents do not need to be home for maintenance work, provided they give our team permission to enter and there are no minors present.

Didn't find an answer?

Our team is always ready to answer your questions.